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AN ISO 9001 : 2015 COMPANY

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Terms & Conditions

Terms :

* All the preparations mentioned in the menu are subject to availability.# Dabbawala has got every right for non-accepting orders due to non-availability of food being mentioned in the website or other related apps and hard copy of the menu card # Minimum 2 hrs. time to provide after the order, for the preparation and ½ for delivery # Lunch Orders are usually be taken up to 10 am and Dinner orders up to 6 pm # Time may vary due to other issues # Delivery in Plastic Containers on extra charges of Rs. 30 on per meal/Combo & Rs. 5 per Ala Carte else we deliver in our tiffin carriers at no extra cost if been granted by the Customer. # Customer has to return back the Tiffin Carrier immediately after Delivery after emptying the same in his / her container # *Free Delivery for any order amount between Taratolla to Joka and Behala, Behala Chowrasta, Silpara, Sakherbazaar Pailan, Tollygunge, Kundghat / But for other places in South Kolkata Extra delivery Charges applicable as per distance # The Monthly Customers should pay 50% in advance for the daily consumption at Lunch & Dinner & a Tiffin Carrier (cost will be Rs.300 if brought from us) to be handed over to us for carrying the food # CASH / PAYTM PAYMENT ON DELIVERY for non-monthly & Daily Customers # We have lady cooks for homely cooking & a fleet of 5 delivery men with cycles & bikes for delivery # Besides the deliveries are also catered by Zomato, Swiggy, Food Panda, Uber Eats if ordered through them # Please call us immediately even though you are ordering through website or through email.

# Since no preservatives are used in our cooking, we strongly recommend removing the lids from the containers on receipt OR refrigerating the contents - if you intend consuming later. We also make personalized Bengali Food as per your requirement.


# Party, Picnic, Small Parties, Any Event Orders accepted # Rates are negotiable in case of bulk & catering orders & subject to change